Our schedules are always busy, however, if you call and you feel you should be seen prior to the earliest available appointment, let the receptionist know. We generally have same day appointments. Remember to call to schedule your annual preventative far enough in advance to accommodate your needs. You can now bypass the phone and schedule online by clicking on the Primary Care Schedule Online link listed above.
In the event you need to refill a prescription, call your pharmacy even if you have no more refills left on your prescription. PLEASE ALLOW 24-48 HOURS FOR AN APPROVAL. Also, please request your prescription refills Monday – Friday, as weekend prescriptions are usually not considered an emergency.
NO CONTROLLED SUBSTANCE prescriptions will be filled after hours and on weekends.
It generally takes several days for non-emergency test results to return to the office. We will contact you at our earliest availability once your provider has reviewed them. Labs are processed through Interpath Labs unless otherwise advised.
All labs and imaging are available through the patient portal. This is the fastest way to see results.
In the event you have a medical question or concern, call our office and request your provider’s medical assistant to call you. The receptionist will need to take a brief detailed message. Our medical assistants make return phone calls in between the scheduled patients (when possible), and generally prior to their lunch hour or going home for the evening. Remember, they are assisting the provider with regularly scheduled patients and will return your call when possible. If needed, leave the best time to call you back with your message. For non-emergency questions you can send a message through the Patient Portal to the provider’s medical assistant.
One of our physicians is on call 24 hours a day. If you have an urgent matter you feel cannot wait until the next day; CALL OUR OFFICE TELEPHONE NUMBER. Follow the recorded instructions. An operator will come on the line to take a message and page the on-call doctor. GENERALLY the doctor will get back to you within the hour and will respond to all urgent telephone calls. If your question is not an urgent matter, please wait until the following day when one of our providers or their medical assistant can help you.
If you are experiencing a medical emergency call 911.
Some of the insurances that we are participating with: